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Returns & Refunds


Pantree allows shoppers to buy direct from small, independent producers, whilst still enjoying all of the convenience that you have come to expect from shopping online.

As part of this, we offer free, easy and no-hassle returns.

You have 14 days from the day on which you receive the items to notify Pantree's sales team if you wish to return your item for a refund.

What items can be returned?

How do I Initiate a return?

Need more help?